Privacy Policy

Effective October 21, 2026

MDW Financial ("MDW," "we," "us") respects your privacy. This policy explains what information we collect through mdwfinancial.com and in the course of providing our services, how we use it, and the choices and rights you have.

1. Information we collect

Information you give us. When you request a FREE consultation, chat with our concierge, call, text or enroll, we may collect your name, phone number, email address, the goals you share with us, and anything else you choose to tell us.

Information needed to provide services. If you become a client, and only with your written authorization, we may collect information such as your date of birth, Social Security number, identification documents, proof of address, and your credit reports from Equifax, Experian and TransUnion.

Information collected automatically. When you visit our website we and our service providers may collect device and browser information, IP address, pages viewed and actions taken, using cookies, pixels and similar technologies, including advertising tools such as the Meta Pixel.

2. How we use your information

• To schedule and hold your online consultation and respond to your questions
• To provide the services you sign up for, including reviewing your reports and preparing disputes on your behalf
• To send confirmations, reminders, call links and updates about your file by text, phone and email
• To process payments and maintain records required by law
• To improve our website and measure and improve our advertising
• To comply with legal obligations and protect our rights

3. Text messages and calls

By providing your phone number and submitting a form or chat on our website, you agree to receive calls and text messages from MDW Financial about your inquiry, appointments and services, which may be sent using automated technology. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help at any time.

We do not sell, rent or share your mobile phone number or text messaging consent with third parties or affiliates for their marketing purposes.

4. How we share information

We do not sell your personal information. We share it only as needed to run our business and serve you:

• Service providers who help us operate, such as our customer management and scheduling platform, video-call and communications providers, payment processor, and website and advertising tools, under obligations to protect it
• Credit bureaus, creditors and furnishers, when you authorize us to communicate with them on your behalf
• Legal and safety purposes, when required by law, subpoena or court order, or to protect the rights and safety of MDW, our clients or others
• Business transfers, if MDW is involved in a merger, acquisition or sale of assets

5. Cookies and advertising

We use cookies and pixels to understand how visitors use our site and to measure the results of our advertising. You can block or delete cookies in your browser settings and manage ad preferences through the platforms you use. Some features of the site may not work correctly without cookies.

6. How we protect information

We use administrative, technical and physical safeguards designed to protect your information, including limiting access to the people who need it to serve you. No method of transmission or storage is completely secure, but we work to protect your file as if it were our own.

7. How long we keep it

We keep personal information for as long as needed to provide services, meet our legal, tax and recordkeeping obligations, resolve disputes and enforce our agreements, and then securely delete or de-identify it.

8. Your California privacy rights

If you are a California resident, you may have the right, subject to certain exceptions, to:

• Know what personal information we have collected about you, where it came from, why we collected it and who we have shared it with
• Request a copy of your personal information
• Request that we correct inaccurate personal information
• Request that we delete your personal information
• Opt out of the sale or sharing of personal information. We do not sell personal information.
• Not be discriminated against for exercising these rights

To make a request, contact us using the information below. We will verify your identity before acting on a request, and you may use an authorized agent to make a request for you.

9. Children

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

10. Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last changed.

11. Contact us